Crisis and Emergency Services

    Results: 18

  • Adult Protective Services (2)
    PH-6500.0500

    Adult Protective Services

    PH-6500.0500

    Programs that provide assistance for adults who are unable to act on their own behalf or manage their own affairs, or who are in immediate danger due to physical or emotional abuse, unsafe or hazardous living conditions, exploitation, neglect or abandonment.
  • Children's Protective Services (10)
    PH-6500.1500

    Children's Protective Services

    PH-6500.1500

    Programs that investigate reports of child abuse, neglect or abandonment; document substantiated cases; provide for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care; work with families who are experiencing a problem with child abuse with the objective of facilitating continued family unification or reunification; and provide ongoing supportive services for children in permanent placement.
  • Crisis Intervention (8)
    RP-1500

    Crisis Intervention

    RP-1500

    Programs that provide immediate assistance for people who are in acute emotional distress; who are or perceive themselves to be in life-threatening situations; who are a danger to themselves or to others; or who are hysterical, frightened or otherwise unable to cope with a problem that requires immediate action. The objective of crisis intervention is to defuse the critical nature of the situation, ensure the person's safety, and return the individual to a state of equilibrium in which he or she is capable of identifying and seeking solutions to the problem.
  • Crisis Intervention Hotlines/Helplines (20)
    RP-1500.1400

    Crisis Intervention Hotlines/Helplines

    RP-1500.1400

    Programs that provide immediate access to support and advice for people who are in distress with the objective of defusing the emotional impact of the crisis, ensuring the person's safety and helping the person to take the next steps toward resolving the problem. Hotlines/helplines are generally staffed by trained volunteers who are available via the telephone, email, live chat, texting and/or instant message (IM).
  • Domestic Violence Hotlines (6)
    RP-1500.1400-200

    Domestic Violence Hotlines

    RP-1500.1400-200

    Programs that provide immediate assistance for women and men who have experienced domestic abuse which may include steps to ensure the person's safety; short-term emotional support; assistance with shelter; legal information and advocacy; referrals for medical treatment; ongoing counseling and/or group support; and other related services. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Domestic Violence Shelters (5)
    BH-1800.1500-100

    Domestic Violence Shelters

    BH-1800.1500-100

    Programs that provide temporary emergency shelter for women who have experienced domestic violence/abuse, and for their children. Such facilities usually provide in-house individual, group and family counseling and the full range of secondary services related to domestic violence including referral to appropriate resources. Also included are similar facilities for battered men and those that can accommodate both men and women.
  • Emergency Medical Transportation (6)
    LD-1500

    Emergency Medical Transportation

    LD-1500

    Programs that provide rapid transportation to health care facilities for accident victims and acutely ill or injured individuals who need immediate medical intervention both on the scene and en route.
  • Emergency Shelter (3)
    BH-1800

    Emergency Shelter

    BH-1800

    Programs that provide a temporary or transitional place to stay for newcomers, people who are in crisis, or homeless individuals in the community.
  • Personal Alarm Systems (2)
    PH-1800.6260

    Personal Alarm Systems

    PH-1800.6260

    Programs that provide electronic equipment which connects frail elderly individuals, people who have disabilities or people at risk of violence from an ex-partner with the police, participating hospitals, paramedics or other sources of emergency assistance.
  • Poison Control (4)
    LH-2700.6500

    Poison Control

    LH-2700.6500

    Programs that provide emergency information, usually on a 24-hour basis, for medical personnel or others who may need to take immediate corrective action to treat an individual who has been poisoned or to prevent such an occurrence.
  • Psychiatric Emergency Room Care (2)
    RP-1500.6750

    Psychiatric Emergency Room Care

    RP-1500.6750

    Psychiatric and health care facilities that are capable of restraining and treating people who are in acute emotional distress on a 24-hour basis.
  • Runaway/Homeless Youth Helplines (8)
    RP-1500.1400-700

    Runaway/Homeless Youth Helplines

    RP-1500.1400-700

    Programs that provide immediate assistance for children and youth who have run away from or have been pushed out of their homes or who are acting out and at risk of abuse. Included may be steps to ensure the youth's safety, information regarding the youth's rights and alternatives, and referrals for shelter, medical care, ongoing counseling or group support and other related services. Also included are programs that maintain a message relay system which allows runaways to contact their parents or other concerned individuals and receive messages from them. Helpline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Runaway/Youth Shelters (2)
    BH-1800.1500-700

    Runaway/Youth Shelters

    BH-1800.1500-700

    Programs that provide temporary emergency shelter for children and youth who have run away from or have been pushed out of their homes or who are acting out and at risk for abuse pending return to their own families or suitable alternative placement. Such facilities usually provide in-house individual, group and family counseling and the full range of other secondary services related to runaways including referral to appropriate resources.
  • Sexual Assault Counseling (5)
    RP-1400.8000-800

    Sexual Assault Counseling

    RP-1400.8000-800

    Programs that provide crisis, short-term and/or ongoing counseling for people who are coping with the emotional trauma of being forced to engage in sexual intercourse or other sexual acts without their consent. Included are military sexual trauma (MST) counseling programs offered by facilities operated by the U.S. Department of Veteran Affairs, which address the needs of veterans who have been traumatized by having experienced assault or repeated threatening sexual harassment which occurred while serving on active duty in the military. Counseling and support may be offered in a variety of settings and may include individual, conjoint, family and group therapy sessions for the survivor and/or significant others.
  • Sexual Assault Hotlines (2)
    RP-1500.1400-750

    Sexual Assault Hotlines

    RP-1500.1400-750

    Programs that provide immediate assistance for people who are survivors of rape, incest and other forms of sexual assault which may include steps to ensure the person's safety, short-term emotional support, information regarding the person's rights and alternatives, and referrals and/or accompaniment to resources for medical, legal and emotional needs, advocacy and other related services. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
  • Sexual Assault Shelters (2)
    BH-1800.1500-800

    Sexual Assault Shelters

    BH-1800.1500-800

    Programs that provide temporary emergency shelter for women who have been victimized by rape and/or other forms of sexual assault. Such facilities usually provide in-house individual, group and significant other counseling and the full range of other secondary services related to sexual assault including referral to appropriate resources.
  • Sexual Assault Treatment (5)
    LT-1750.7935

    Sexual Assault Treatment

    LT-1750.7935

    Programs that provide specialized medical care for adults and/or children who have been sexually assaulted. Treatment includes an examination for internal and external injuries, collection of physical evidence of the assault, and preventive care and/or treatment in case of venereal disease or pregnancy. Treatment is generally confidential and physical evidence of the assault is not shared with investigating authorities without the consent of the patient. Services are often provided by emergency room staff at a hospital or other health care facility and may include other crisis advocates/representatives.
  • Suicide Prevention Hotlines (4)
    RP-1500.1400-800

    Suicide Prevention Hotlines

    RP-1500.1400-800

    Programs that provide immediate assistance for individuals who are having suicidal feelings with the objective of helping them explore alternatives to self-harm or self-destruction. Suicide prevention workers establish and maintain contact with the individual while identifying and clarifying the focal problem, evaluate the suicidal potential, assess the individual's strengths and resources, and mobilize available resources including paramedic or police intervention and emergency psychiatric care as needed. These programs can also help individuals who are worried about the potentially suicidal behavior of another with the objective of helping them identify warning signs and provide options on seeking further help. Hotline staff are generally available via the telephone, email, live chat, texting and/or instant message (IM).
 
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